This applies to our services.
All lessons at Voiceworks are invoiced. A reminder fee and suspension from lessons will apply in the case of late or missed payments.
Missed or non-rescheduled lesson times are non-refundable.
If a lesson is canceled by Voiceworks, it will be rescheduled as soon as possible, unless a substitute teacher can be provided.For singers under the age of 18, the legal guardian is responsible for payment and will be contacted prior to purchase.
Click below to read the terms that apply to you.
Registration for individual lessons or artist coaching is done via info@voiceworks.se.
Rescheduling must be made at least 24 hours before the booked time to allow for a replacement student to take the slot.
You may reschedule up to 2 times before the session is considered forfeited.
Interest inquiries and registrations for trial lessons are made via info@voiceworks.se.
Rescheduling must be done at least 24 hours before the booked time to allow for a replacement student to take the slot.
You may reschedule up to 2 times before the session is considered forfeited.
Interest inquiries for group singing lessons are made via info@voiceworks.se.
Registrations (not interest inquiries) are binding.
All course dates will be communicated before the course starts.
Cancellations are not possible.
Missed sessions are considered forfeited and will not be rescheduled (for extended illness, see “Extended Illness” below).
Participants have the opportunity to make up for missed sessions on two occasions during the spring and autumn terms. See “Make-Up Sessions” below.
Interest inquiries for the introductory course are made via info@voiceworks.se.
Registrations (not interest inquiries) are binding and non-refundable in case of absence.
In the event of illness or other circumstances, the spot may be transferred to another singer.
Audio recording of lessons for personal use is permitted, but only during your own singing time.
(It is considered courteous to inform your teacher if you choose to record your lesson.)
Sharing, publishing, or distributing these recordings in any form is strictly prohibited.
Please respect the confidentiality of the learning environment.
Video recording is not allowed unless previously agreed upon.
At Voiceworks, we want you as a singer to feel confident that we will never discuss you—your identity or what you’ve worked on during your lessons—outside the company without your consent. If we ever wish to refer to you, we will always seek your explicit permission first.
Occasionally, we may reference situations that occurred during lesson time for educational purposes, either for ourselves or others. In such cases, the singer and the situation in question will always be anonymized.
By contacting Voiceworks through our email addresses, by phone, or via any of voiceworks.se's social media platforms, you consent to us storing your information in accordance with our privacy policy. Read it here.
Your information is stored to maintain contact with you, issue invoices for purchased services/products, and reach out to you for marketing purposes.
For course participants: In the case of prolonged illness (more than 1 month) that prevents you from completing the course you are enrolled in, it is possible to receive a refund for the remaining term fee. This requires a medical certificate explicitly advising against singing lessons.
An administrative fee of 250 SEK is non-refundable.
For singers who have missed a group lesson or masterclass:
Two opportunities per term are offered to participate in a make-up workshop/masterclass at no extra cost.
Contact info@voiceworks.se for more information about dates.
Invoices are sent via email unless a paper invoice is specifically requested during registration. Please specify this request at the time of registration.
The term is paid in monthly installments. We DO NOT handle cash payments.
Late payment fee: 60 SEK
Interest on overdue payments: 12%
Paper invoice: 35 SEK (please specify during registration if a paper invoice is desired)